Management Issues

Year in Review: Highlights from the 2017 Lessons

December 5, 2017    

In this Special Issue, the Coach wraps up 2017 with a review of this year’s lessons. Keep it handy—it’s a quick refresher on top fair housing concerns we covered this year. It’s also a helpful index to the full lessons, all of which are available to review or...

Rules Are Made to Be Broken: How One-Size-Fits-All Policies Can Lead to Fair Housing Trouble

November 9, 2017    

This month, the Coach tackles a fair housing myth: You have to treat everyone the same to comply with fair housing law. It’s a common belief, but it’s not as simple as that. The law requires that you give everyone an equal opportunity to live at your...

November 2017 Coach's Quiz

October 6, 2017    

We’ve reviewed some recent court cases to show how communities have fared in defending themselves from fair housing claims. Now you can take the Coach’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

Takeaway Lessons from Recent Court Rulings on Fair Housing Law

October 6, 2017    

In this month’s lesson, the Coach reviews recent court rulings on fair housing law. In each case, we review the events leading up to the dispute and how it landed in court. Then, we explain the legal issues involved, what the court decided and why, and highlight the takeaway...

October 2017 Coach's Quiz

September 8, 2017    

We’ve given you seven rules on how to prevent fair housing claims based on race or color. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each...

How to Prevent Housing Discrimination Claims Based on Race or Color

September 8, 2017    

In this month’s lesson, the Coach focuses on the rules banning housing discrimination based on race and color.

September 2017 Coach's Quiz

August 14, 2017    

We’ve busted seven myths to help you comply with fair housing rules governing assistance animals. Now let’s look at how the myths could lead to fair housing problems in the real world. Take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS...

The Dog Issue: Busting Common Myths About Assistance Animals

August 14, 2017    

This month, the Coach reviews an increasingly common source of fair housing trouble: requests for assistance animals. There’s a lot of confusion over assistance animals, which can go by many names—service animals, therapy animals, companion animals, emotional support animals...

August 2017 Coach's Quiz

July 27, 2017    

We’ve given you five rules on how to comply with fair housing law when dealing with environmental concerns at your community. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS...

How to Abide by Fair Housing Law When Dealing with Environmental Concerns

July 27, 2017    

This month, the Coach reviews how fair housing laws may affect how you handle environmental concerns in the upkeep of your community.

Summer 2017 Special Issue Coach's Quiz

July 12, 2017    

We’ve given you seven strategies to help your community make a good first impression. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the...

You Never Get a Second Chance to Make a First Impression

July 12, 2017    

You never get a second chance to make a first impression, as the saying goes. It means that you should always put your best foot forward whenever you meet someone new: It takes only a few seconds for a stranger to size us up based on outward appearances—and snap judgments based on negative...