Complaints/Investigations

September 2015 Coach's Quiz

August 10, 2015    

We have reviewed recent court cases to show how communities have fared in defending themselves from fair housing claims filed by their residents. Now you can take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following questions...

Legal Update: Recent Court Rulings on Fair Housing Law

August 10, 2015    

There’s often a lot of attention on avoiding fair housing trouble during the leasing process, but those concerns don’t end once the lease is signed. Fair housing law protects not only prospects and applicants who are denied housing, but also current and former residents who claim...

June 2015 Coach's Quiz

May 13, 2015    

We have given you 13 FAQs about the fair housing complaint process. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

A Fair Housing Complaint—Now What?

May 13, 2015    

In this month’s lesson, the Coach reviews what happens if someone files a fair housing claim against you. It’s probably not a regular occurrence at your community, so you may be taken aback and not know what to do, particularly if you’ve never or only rarely received a...

Don’t Let Fair Housing Fears Keep You Up at Night

April 21, 2015    

In honor of Fair Housing Month, we’re going to tackle a subject that you may be losing sleep over but don’t talk about: fear of getting a fair housing complaint. No doubt, you’re well aware of the potentially devastating consequences faced by communities embroiled in fair...

April 2015 Coach's Quiz

March 10, 2015    

We’ve reviewed some recent court cases to show how communities have fared in defending themselves from fair housing claims. Now you can take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following questions has only one...

From the Courts: Lessons Learned on Fair Housing Law

March 10, 2015    

For this month’s lesson, the Coach gathered some interesting fair housing cases from the past few months. In some, communities are called to defend their actions when dealing with prospects—over the phone and during on-site visits. Others involve disputes with residents in...

August 2014 Coach's Quiz

July 10, 2014    

We’ve suggested five rules to reduce the risk of a sexual harassment claim at your community. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

How to Reduce the Risk of a Sexual Harassment Claim at Your Community

July 10, 2014    

This month’s lesson focuses on a tough problem: sexual harassment. You might be familiar with rules banning sexual harassment of employees in the workplace, but there are similar rules banning sexual harassment of prospects, applicants, and residents of multifamily housing communities.

July 2014 Coach's Quiz

June 12, 2014    

We’ve suggested five rules for addressing accusations or threats from unhappy applicants or residents. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

Instructions: In Judge for...

July 2013 Special Issue Coach's Quiz

July 1, 2013    

We’ve suggested four rules for complying with HUD’s discriminatory effects standard. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

What You Should Know About HUD's New Discriminatory Effects Regulations

July 1, 2013    

In this Special Issue, Fair Housing Coach takes a look at HUD’s new discriminatory effects rules and what they may mean for your community.

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