All Protected Classes

July 2024 Coach's Quiz

June 24, 2024    


A tenant screening company recommends denying an applicant on the basis of a prior eviction. The attached eviction records show that the former landlord sought to evict the tenant for violating its zero-tolerance domestic violence policy after she was...

Avoid Discrimination When Using AI-Based Tenant Screening Services

June 24, 2024    

HUD warns landlords about their liability risks.



Tenant screening has become a $1 billion industry. Like many landlords across America, you may look to third-party screening companies to gather and analyze key information about rental prospects and issue a...

June 2024 Coach's Quiz

May 23, 2024    


A landlord committed to fair housing compliance instructs its ad platform provider to ensure that its digital advertising reaches the broadest possible audience. The ad platform uses audience selection tools based on machine learning functions that target ads...

HUD to Landlords: Make Sure Your Digital Ads Don’t Discriminate

May 23, 2024    

Follow our five best practices when using AI-based digital ad platforms.



Savvy use of digital media for marketing purposes can be a game changer for landlords. But it can also get them into fair housing trouble. The same artificial intelligence (AI) and...

February 2024 Coach's Quiz

January 23, 2024    


One of your on-site maintenance employees believes that anybody who works in IT must be a nerd. So, he subjects a tenant who works in the IT department of a local corporation to a constant stream of “anti-nerd” abuse and harassment. All of the...

Beyond Fair Housing Compliance: From Nondiscrimination to Diversity & Inclusion

January 23, 2024    

Firms that train staff to embrace diversity are more likely to be in tune with the principles of fair housing law.



“[XYZ Company] recognizes the principles of fair housing and diversity as core values.”

How many times have you seen...

2023 Scorecard: Using Fair Housing Court Cases to Improve Your Compliance Efforts

December 18, 2023    

Cases from the past year offer six important lessons.



Crime & Security: Excluding Dangerous Persons Without Violating Fair Housing Laws

August 22, 2023    

Can you tell which of our 13 security policies are legal and which are discriminatory?


The 10 Most Common Fair Housing Liability Pitfalls & How to Avoid Them

March 20, 2023    

We present scenarios based on actual cases. Your job: Spot the fair housing mistake.


2022 Scorecard: Using Fair Housing Court Cases to Improve Your Compliance Efforts

December 19, 2022    

Cases from the past year offer six important lessons.


December 2022 Coach's Quiz

November 19, 2022    

Okay, now it’s your turn. We’ve explained the nine fair housing pitfalls you and your leasing and management agents must be aware of when dealing with tenant transfer requests and how to avoid them. Now you can reinforce and evaluate how well you’ve learned the lesson. Take the...

Avoid 9 Discrimination Pitfalls When Tenants Seek Unit Transfers

November 19, 2022    

While it may seem like routine business, responding to transfer requests may have significant fair housing implications.


Let’s play a quick game of fair housing word association in the multifamily leasing context:

Housing discrimination.