When To Make Exceptions To Community Policies And Procedures

May 9, 2010
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When it comes to fair housing compliance, the watchword is consistency. In most cases, consistency in how you treat everyone—starting from anyone who calls or visits your community to applicants, residents, and their guests—is the best way to ward off claims of discrimination based on race, color, sex, or other characteristics protected under federal, state, or local law.

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