October 8, 2015
This month’s lesson is the second of a two-part series on handling disability-related requests for assistance animals. In Part 1, we focused on who qualifies as an individual with a disability and when you must make a reasonable accommodation to your pet policies to allow an assistance animal...
September 9, 2015
This month’s lesson is the first of a two-part series on assistance animals—a common source of fair housing trouble. Disability discrimination claims account for more than half of all fair housing complaints, often based on disputes over requests by applicants or residents with...
August 10, 2015
There’s often a lot of attention on avoiding fair housing trouble during the leasing process, but those concerns don’t end once the lease is signed. Fair housing law protects not only prospects and applicants who are denied housing, but also current and former residents who claim unfair...
July 28, 2015
In this Special Issue, Fair Housing Coach spotlights the new Supreme Court ruling on fair housing law and what it may mean for your community.
July 7, 2015
In this lesson, the Coach reviews fair housing rules banning discriminatory statements. The rules apply to discriminatory advertising, but there’s more to it than that, since they apply to all kinds of statements, including:
June 12, 2015
This month, the Coach reviews fair housing laws in 30 of the nation’s largest cities (based on the size of the population). It’s a must-read if you’re in those cities, but it’s helpful even if you’re not, since it shows how there can be different fair housing rules...
May 13, 2015
In this month’s lesson, the Coach reviews what happens if someone files a fair housing claim against you. It’s probably not a regular occurrence at your community, so you may be taken aback and not know what to do, particularly if you’ve never or only rarely received a formal fair...
April 10, 2015
In this lesson, the Coach reviews the requirement under fair housing law to grant reasonable accommodations and modifications for individuals with disabilities.
March 10, 2015
For this month’s lesson, the Coach gathered some interesting fair housing cases from the past few months. In some, communities are called to defend their actions when dealing with prospects—over the phone and during on-site visits. Others involve disputes with residents in how they...
February 12, 2015
In this month’s lesson, the Coach looks at fair housing problems that can arise when dealing with residents who break the rules. The specifics will vary, but all residents have to abide by some basic rules: They must pay rent, avoid damage to the unit (subject to reasonable wear and tear),...
